Zenkify LLC Terms and Conditions Last Updated: May 26, 2026 This Privacy Policy explains how Zenkify LLC (“Zenkify,” “we,” “us,” or “our”) collects, uses, shares, stores, protects, and otherwise processes personal information in connection with www.zenkify.com and any related pages, domains, communications, applications, community features, booking tools, payment-related tools, and related services (collectively, the “Platform”). By accessing or using the Platform, creating an account, submitting information, creating a practitioner profile, contacting a practitioner, booking a session, joining a mailing list, or otherwise interacting with the Platform, you acknowledge this Privacy Policy. Zenkify operates from the United States but may have Users and Practitioners in multiple countries. If you use the Platform from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. 1. Definitions “Practitioner” means any healer, coach, teacher, guide, facilitator, wellness provider, or other independent service provider who creates, submits, or maintains a listing, profile, event, class, workshop, or service offering on the Platform. “User” means any visitor, user, customer, client, prospective client, account holder, purchaser, or other person who accesses or uses the Platform. “Content” means all text, images, audio, video, profile information, credentials, testimonials, claims, comments, reviews, documents, messages, and other materials submitted to or displayed on the Platform. 2. What Zenkify Does Zenkify provides an online marketplace, directory, discovery, communication, scheduling, community, and payment-enablement platform that allows Users to find, review, contact, and book independent Practitioners. Zenkify may also provide related marketing, promotional, educational, or administrative tools connected to the Platform. Zenkify does not itself provide healing sessions, wellness services, clinical services, consultations, diagnosis, treatment, advice, or care. Any services a User receives are offered solely by the applicable independent Practitioner and not by Zenkify. 3. Marketplace Only; No Agency; No Employment; No Partnership Zenkify is not an agency, clinic, medical practice, counseling center, healthcare provider, employer, franchisor, partner, joint venturer, fiduciary, contractor, or representative of any Practitioner. No listing, profile, payment flow, verification step, feature, communication, promotion, badge, community membership, event, recommendation, or other Platform function creates an employment relationship, agency relationship, partnership, joint venture, or representative authority between Zenkify and any Practitioner. Practitioners are independent businesses or independent persons. Practitioners are solely responsible for their own business operations, content, statements, services, sessions, classes, pricing, taxes, insurance, records, legal compliance, client communications, safety practices, and professional conduct. Practitioners may not state or imply that they are employees, agents, staff, representatives, delegates, or authorized spokespeople of Zenkify. Practitioners may not bind Zenkify to any contract, promise, representation, warranty, refund, clinical statement, or obligation. 4. Eligibility You must be at least eighteen (18) years old and have legal capacity to use the Platform. By using the Platform, you represent and warrant that you meet these requirements. Zenkify may suspend, restrict, or terminate access to the Platform at any time, with or without notice, in its sole discretion. 5. International Use and Compliance Zenkify is operated from the United States. Users and Practitioners may access the Platform from different countries and jurisdictions. Each User and Practitioner is solely responsible for complying with all laws, regulations, rules, codes, professional standards, advertising requirements, consumer protection requirements, privacy obligations, licensing requirements, tax rules, telehealth or cross-border service restrictions, and other legal obligations applicable to that person and the services they offer or receive. Zenkify does not represent that the Platform or any listing is lawful, appropriate, licensed, available, or permitted in every jurisdiction. Accessing or using the Platform from any jurisdiction where such access or use is unlawful is prohibited. 6. Critical Medical, Mental Health, and Emergency Disclaimers THE PLATFORM IS FOR DISCOVERY, COMMUNICATION, INFORMATIONAL, EDUCATIONAL, COMMUNITY, AND SCHEDULING PURPOSES ONLY. THE PLATFORM DOES NOT PROVIDE MEDICAL ADVICE, MENTAL HEALTH ADVICE, PSYCHOTHERAPY, COUNSELING, DIAGNOSIS, TREATMENT, OR EMERGENCY RESPONSE. NO CONTENT ON THE PLATFORM, INCLUDING PRACTITIONER PROFILES, MESSAGES, REVIEWS, TESTIMONIALS, ARTICLES, BLOGS, VIDEOS, SOCIAL POSTS, EVENT DESCRIPTIONS, OR OTHER MATERIALS, IS INTENDED TO DIAGNOSE, CURE, TREAT, PREVENT, OR MITIGATE ANY DISEASE, DISORDER, INJURY, OR HEALTH CONDITION OR TO REPLACE THE ADVICE OF A LICENSED PHYSICIAN, THERAPIST, PSYCHIATRIST, PSYCHOLOGIST, NURSE, OR OTHER LICENSED HEALTHCARE PROFESSIONAL. USERS MUST NOT RELY ON THE PLATFORM FOR EMERGENCY NEEDS, SUICIDAL THOUGHTS, SELF-HARM, HARM TO OTHERS, ACUTE PSYCHIATRIC ISSUES, OR URGENT MEDICAL ISSUES. IF YOU BELIEVE YOU OR SOMEONE ELSE MAY BE IN DANGER OR EXPERIENCING AN EMERGENCY, CALL 911 OR YOUR LOCAL EMERGENCY NUMBER IMMEDIATELY. Complementary or wellness-oriented services presented on the Platform are not substitutes for medical care, mental health care, therapy, diagnosis, crisis care, or emergency intervention. Users remain solely responsible for their own healthcare decisions and should consult qualified licensed professionals as appropriate. 7. No Endorsement; Meaning of Verification Zenkify may review, request, or display information about Practitioners, including identity-related information, profile materials, certifications, education, years of practice, modality descriptions, photos, links, or other self-reported information. Any such review is limited in scope. Any ‘verified,’ ‘featured,’ ‘approved,’ ‘recommended,’ ‘trusted,’ or similar label used by Zenkify, if any, means only the limited meaning expressly stated by Zenkify at the time of use and does not mean that Zenkify guarantees the Practitioner’s competence, legality, professionalism, licensure, safety, ethics, accuracy, honesty, suitability, treatment value, or outcomes. Zenkify does not endorse, warrant, guarantee, supervise, or assume responsibility for any Practitioner or for any service, statement, claim, representation, omission, advice, recommendation, or outcome associated with any Practitioner. 8. Practitioner Eligibility, Representations, and Warranties By listing, applying to list, or remaining listed on the Platform, each Practitioner represents, warrants, and agrees that: (a) all information submitted to Zenkify is truthful, current, accurate, non-misleading, and complete; (b) all claimed certifications, education, credentials, affiliations, experience, business details, and specialties are genuine and accurately described; (c) the Practitioner will immediately update Zenkify if any credential, certification, authorization, legal status, disciplinary history, complaint status, insurance status, or other material fact changes; (d) the Practitioner will comply with all applicable laws and standards in each place where the Practitioner offers, advertises, schedules, or provides services; (e) the Practitioner is solely responsible for obtaining any insurance, permits, registrations, tax filings, disclosures, consents, or local legal advice the Practitioner may need; and (f) the Practitioner will not use the Platform in any way that is unlawful, deceptive, unsafe, exploitative, abusive, discriminatory, or professionally irresponsible. Practitioners are solely responsible for determining whether they may lawfully offer services in person, online, by video, by audio, internationally, or across borders, and whether a particular User is appropriate for their services. 9. Strict Prohibited Claims and Conduct Practitioners and Users may not post, send, publish, advertise, imply, suggest, or otherwise communicate on or through the Platform any false, misleading, deceptive, unlawful, unsafe, or unsubstantiated claim. Without limitation, Practitioners may not state or imply on the Platform that they can diagnose, cure, heal, treat, prevent, reverse, eliminate, or mitigate any disease, disorder, or medical or mental health condition. This prohibition includes, without limitation, claims relating to cancer, tumors, infections, autoimmune disease, seizures, infertility, pregnancy complications, heart conditions, diabetes, chronic pain syndromes, depression, anxiety disorders, panic disorder, PTSD, trauma disorders, bipolar disorder, psychosis, substance use disorder, eating disorders, suicidal ideation, or any other physical or mental health condition. Practitioners may not claim or imply that their services replace doctors, therapists, counselors, psychiatrists, psychologists, medications, surgery, oncology care, emergency care, or other licensed professional care. Practitioners may not encourage any User to stop medication, avoid diagnosis, refuse professional care, ignore medical advice, or delay emergency treatment. Practitioners may not guarantee outcomes, promise success, use unsupported ‘before and after’ style claims, present anecdotal testimonials as typical or expected results, or suggest that a User will receive a particular result by booking a session. Practitioners may not provide crisis intervention, emergency services, emergency triage, or other emergency-response functions through the Platform. 10. Content Standards All Content must be lawful, accurate, respectful, and non-misleading. Content must not be defamatory, fraudulent, harassing, hateful, obscene, invasive of privacy, discriminatory, exploitative, or otherwise objectionable. Content must not infringe any intellectual property, privacy, publicity, confidentiality, or other rights of any person or entity. Content must not impersonate another person, misrepresent an affiliation, present fake or manipulated credentials, or create the false impression that Zenkify sponsors, endorses, supervises, or guarantees a Practitioner or service. Zenkify may review, reject, edit, request changes to, suspend, hide, or remove any Content or profile at any time, in its sole discretion, including where Zenkify believes Content may create legal, safety, reputational, advertising, privacy, or consumer protection risk. 11. Reviews, Testimonials, and Endorsements Reviews, ratings, testimonials, and endorsements must be truthful, based on real experiences, and compliant with applicable law. Fake reviews, purchased reviews, review swapping, undisclosed incentivized reviews, deceptive testimonials, and manipulated ratings are prohibited. Testimonials and reviews may not be used in a way that creates misleading impressions about likely results, medical outcomes, or typical user experiences. Zenkify may remove or restrict any review or testimonial that in Zenkify’s judgment creates legal or consumer-protection risk. 12. User Responsibility and Assumption of Risk Users are solely responsible for deciding whether to contact, book, or engage any Practitioner and for determining whether any service is appropriate for them. Users assume all risks arising from their communications, bookings, sessions, purchases, attendance, or interactions with any Practitioner. Users are strongly encouraged to conduct their own due diligence, ask questions, verify experience and credentials where relevant, use personal judgment, and seek licensed care where appropriate. 13. Scheduling, Messaging, and Payments Zenkify may provide scheduling, messaging, booking, payment, payout, or related administrative tools. Those tools are provided for convenience only. Basic listing on Zenkify is free. Zenkify does not charge Practitioners any subscription fee, monthly listing fee, annual listing fee, or fee merely to maintain a basic profile listing on the Platform. Zenkify may, now or in the future, offer optional paid promotional features, transaction-processing services, event-related services, or other optional tools under separate disclosures or supplemental terms. Any fee that applies will be expressly disclosed before it is charged. Payments may be processed by third-party payment processors such as Stripe or other providers. Zenkify does not control those providers and is not liable for payment processor outages, errors, holds, chargebacks, delays, reversals, or third-party terms. 14. Insecure Communications and Sensitive Information Users understand that standard email, website forms, direct messages, and similar communications may not be encrypted or secure in all circumstances. Users and Practitioners should avoid sending unnecessary highly sensitive medical, psychiatric, or financial information through the Platform unless clearly requested and appropriately protected. Zenkify is not a hospital, clinic, insurer, or covered healthcare provider and the Platform is not represented as a HIPAA-compliant patient portal unless Zenkify expressly states otherwise in writing for a specific feature. 15. Intellectual Property and License Zenkify and its licensors own all rights in the Platform, except for Content owned by Users or Practitioners. By submitting Content to Zenkify, you grant Zenkify a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, reproduce, modify for formatting, display, distribute, promote, and otherwise use such Content for operating, improving, marketing, and providing the Platform. You represent and warrant that you have all rights needed to submit Content and grant the foregoing license. 16. Third-Party Services and Links The Platform may link to or integrate with third-party websites, tools, scheduling services, video services, payment processors, analytics providers, and social media services. Zenkify is not responsible for third-party content, policies, products, services, acts, omissions, availability, security, or terms. 17. Suspension, Removal, and Termination Zenkify may investigate any complaint, claim, safety concern, report, legal concern, or suspected violation of these Terms. Zenkify may suspend, restrict, remove, hide, de-list, or terminate any account, Content, listing, payment flow, message, event, or use of the Platform at any time, with or without notice, in its sole discretion. Grounds for action include, without limitation, prohibited claims, inaccurate credentials, non-compliance with law, safety concerns, complaints, abusive conduct, payment issues, privacy concerns, reputational concerns, or any content or conduct Zenkify believes may create risk. 18. Disclaimer of Warranties THE PLATFORM AND ALL CONTENT, TOOLS, FEATURES, LISTINGS, REVIEWS, MATERIALS, PAYMENTS, MESSAGES, AND SERVICES MADE AVAILABLE THROUGH THE PLATFORM ARE PROVIDED ‘AS IS’ AND ‘AS AVAILABLE’ WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENKIFY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, COMPLETENESS, AVAILABILITY, SECURITY, RELIABILITY, AND NON-DECEPTIVENESS. 19. Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENKIFY, ITS AFFILIATES, OWNERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, REPUTATION, BUSINESS, HEALTH, OR OPPORTUNITY, ARISING OUT OF OR RELATING TO THE PLATFORM OR ANY PRACTITIONER, USER, CONTENT, SESSION, EVENT, COMMUNICATION, PAYMENT, OR INTERACTION. WITHOUT LIMITING THE FOREGOING, ZENKIFY IS NOT LIABLE FOR ANY CLAIM ARISING OUT OF OR RELATING TO ANY PRACTITIONER’S SERVICES, STATEMENTS, CLAIMS, ACTS, OMISSIONS, ADVICE, MISCONDUCT, NEGLIGENCE, CREDENTIALS, CONTENT, OR OUTCOMES, OR ANY USER’S RELIANCE ON THE SAME. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZENKIFY’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). 20. Indemnification You agree to defend, indemnify, and hold harmless Zenkify, its affiliates, owners, directors, officers, employees, contractors, and agents from and against any claims, actions, proceedings, investigations, liabilities, losses, damages, judgments, penalties, fines, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to: (a) your use of the Platform; (b) your Content; (c) your breach of these Terms; (d) your services, sessions, events, claims, conduct, communications, or interactions; or (e) your violation of any law or third-party right. 21. Governing Law; Venue; Dispute Resolution These Terms are governed by the laws of the State of Idaho, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Platform shall be resolved exclusively in the state or federal courts located in Idaho, and each party consents to personal jurisdiction and venue there, except that either party may seek temporary or preliminary injunctive relief in any court of competent jurisdiction to protect its rights. If Zenkify elects in its sole discretion to implement an arbitration program in the future, Zenkify may update these Terms accordingly upon notice as required by applicable law. 22. Changes to the Platform and Terms Zenkify may modify the Platform and these Terms at any time. Updated Terms become effective when posted or otherwise communicated. Continued use of the Platform after the effective date of updated Terms constitutes acceptance of the updated Terms. 23. Severability; Waiver; Entire Agreement If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect. Any failure by Zenkify to enforce any right or provision is not a waiver of future enforcement. These Terms, together with the Privacy Policy and any supplemental terms expressly incorporated by reference, constitute the entire agreement between you and Zenkify regarding the Platform. 24. Contact Information If you have questions about these Terms or need to report a concern, contact: hello@zenkify.com.